Privacy Policy onepiece8 —
Your Data, Our Responsibility

This Privacy Policy explains the personal data collection, use, disclosure, and protection practices of onepiece8 ("We", "Platform") in relation to all users and members who use our services in Malaysia.

"Personal data" in this context refers to any information that can be used to identify you, directly or indirectly, such as your name, email address, phone number, financial information, and platform usage data. By registering for or using the onepiece8 platform, you agree to the practices described in this Privacy Policy.

This policy applies to all our channels — including the official onepiece8 website, any mobile applications we may offer in the future, and all communications we send you via email, SMS, or in-platform notifications.

Onepiece8 collects the following information from you in various situations:

Data You Provide Directly:

Automatically Collected Data:

• IP address and device information used to access the platform.
• Web browser type and version, operating system, and screen resolution.
• Log data including pages visited, access times, and in-platform actions.
• Cookie data and similar tracking technologies used to enhance user experience.
• Betting history and financial transaction records within the platform.

Financial Transaction Data:

When you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX via Maybank2u or CIMB Clicks, we record the transaction details necessary to process and verify your payment. We do not store your full card number or e-wallet password.

The personal data we collect is used solely for the following purposes:

• Account Management — Creating and managing your onepiece8 account, including the registration process and identity verification.
• Transaction Processing — Securely processing your deposits and withdrawals through local Malaysian payment methods.
• Customer Support — Addressing enquiries, complaints, and assistance requests submitted to our team.
• Platform Security — Detecting, investigating, and preventing fraudulent activity, money laundering, and other security threats.
• Legal Compliance — Complying with Malaysian legal obligations, including KYC requirements and suspicious transaction reporting.
• Service Improvement — Analysing aggregated usage patterns to improve platform features, performance, and user experience.
• Marketing Communications — Sending information about promotions, bonuses, and the latest offers — only if you have opted in to receive them.

Onepiece8 does not sell, rent, or disclose your personal data to third parties for their own commercial marketing purposes. We share your data only in the following limited circumstances:

• Payment Service Provider — Transaction details that must be shared with payment processors (such as FPX providers and e-wallet operators) to complete your transaction.
• Technical Service Provider — Companies that assist us in operating the platform's technical infrastructure, subject to strict confidentiality agreements.
• Legal Authorities — When required by Malaysian law, a court order, or a law enforcement agency with lawful jurisdiction.
• Fraud Prevention — To licensed identity verification bodies or services that assist us in verifying user identities and preventing fraud.

All third parties who receive your data from onepiece8 are required to uphold data protection standards equivalent to or higher than our own.

Protecting your data is an absolute priority for onepiece8. We implement multiple layers of technical and organisational security measures to keep your data safe:

• 256-bit SSL Encryption — All data transmitted between your browser and our servers is encrypted using the latest TLS protocol.
• Encrypted Data Storage — Sensitive data such as passwords and financial information is stored in encrypted form on our servers.
• Internal Access Controls — Only staff with a legitimate business need are granted access to user data, and all access is continuously audited.
• 24/7 Monitoring — A continuous threat monitoring system to detect and respond to any intrusion attempts or unauthorised access.
• Regular Security Audits — Vulnerability testing and security audits are conducted regularly by independent security experts.
• Two-Factor Authentication (2FA) — Available to members who wish to add an extra layer of protection to their account.

Onepiece8 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies — Required for core platform functions such as login verification and session management. These cookies cannot be disabled.
• Functional Cookies — Remembering your preferences, such as language and display settings, to provide a more personalised experience.
• Analytics Cookies — Helps us understand how users interact with our platform for improvement purposes. This data is processed in aggregate and anonymised form.
• Performance Cookies — Gathering information on platform performance to identify and resolve any technical issues.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the onepiece8 platform. Continued use of our platform constitutes your consent to the use of cookies as described here.

As a data subject under Malaysia's PDPA, you have the following rights regarding the personal data we hold about you:

To submit any request regarding your privacy rights, please contact our data protection team by email at privacy@onepiece8.ws or through our customer support channels. We will endeavour to process your request within 30 working days from the date of receipt.

Please note that in certain circumstances, we may be unable to fulfil a data deletion request in full — for example, where the data is required to meet a legal obligation or to protect the legitimate rights of the parties involved.

Onepiece8 retains your personal data only for as long as necessary for the purposes stated in this Policy, or as required by Malaysian law.

• Active Account Data — Retained for the duration your account is active and for up to 7 years after account closure for legal compliance purposes.
• Financial Transaction Records — Retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering legal requirements.
• Support Communication Logs — Retained for 3 years for service reference and improvement purposes.
• Analytics Data — Processed in anonymised and aggregated form, with no fixed retention period.

Once the retention period expires, your data will be securely deleted or anonymised using industry-standard procedures.

The onepiece8 platform may contain links to third-party websites or services (such as payment providers like Touch 'n Go or GrabPay). This Privacy Policy applies to the onepiece8 platform only.

When you click a link to a third-party site, you leave the onepiece8 environment and that site's own privacy policy applies. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit.

The onepiece8 platform is strictly for adults aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

Should we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete that data and close the relevant account. If you believe a minor has registered an account on our platform, please contact us immediately at privacy@onepiece8.ws.

Onepiece8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, the technologies we use, new legal requirements, or other operational reasons.

You will be notified of any material amendments via the email address registered to your account, or through a prominent notice on the onepiece8 platform homepage, at least 14 days before the amendments take effect. Continued use of the platform after the effective date constitutes your acceptance of those amendments.

We recommend checking this page periodically to stay informed about how we manage your personal data.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Privacy Email: privacy@onepiece8.ws
• General Support Email: support@onepiece8.ws
• Live Chat: Available 24/7 at the bottom corner of the onepiece8 website

We are committed to responding to all privacy enquiries within 3 business days. For complaints requiring investigation, we will provide an initial response within the same timeframe and a full investigation outcome within 30 business days.